Shipping policy

At Fizzmak, we are committed to ensuring your luxury purchase reaches you safely and securely. Because we prioritize quality and authenticity, we utilize a specialized inspection process before your item is dispatched to you.

Our Order Fulfillment Process

Unlike standard retail, your item undergoes a professional quality control verification before it reaches your hands:

  1. Item Acquisition: Once an order is placed, we receive the item from our verified seller at our central warehouse.

  2. Quality & Authenticity Inspection: Our team performs a rigorous inspection to ensure the item matches its description, is in the promised condition, and passes our strict authentication standards.

  3. Dispatch: Once cleared by our team, your item is carefully packaged and shipped directly to you.

Shipping Timelines

We offer worldwide shipping to bring luxury directly to your door.

  • Estimated Delivery: Please allow 20–29 business days for your order to arrive.

  • Processing Time: This timeline includes the time required for our team to receive the item from the seller, conduct the quality control inspection, and the subsequent international transit time.

Secure Shipping & Carriers

To ensure your package is handled with the highest level of care, we partner with world-class logistics providers including FedEx, UPS, and Canada Post.

  • Fully Insured: Every package is fully insured for its total purchase value during transit.

  • Signature Required: To ensure your purchase is delivered safely, all shipments require an adult signature upon delivery.

  • Tracking: You will receive a tracking number via email as soon as your item leaves our warehouse, allowing you to monitor its progress through our courier partners.

Important Notes

  • Customs and Duties: Please be aware that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the sole responsibility of the recipient.

  • Shipping Delays: While we strive to meet the 20–29 day window, please note that customs processing in your country can occasionally cause unexpected delays.

If you have any questions regarding your order status, please reach out to us at [Insert Support Email]. We thank you for your patience as we ensure your luxury piece meets our high standards before it reaches you.